Book Your Eye Exam Online.
If you have questions or concerns in regard to insurance coverage or the type of eye exam you need please contact our office at (780) 628-6855. But please go ahead a reserve your exam time below, we can always adjust things afterward. If you have other questions, scroll to the bottom of this page for further instructions.
We cant wait to see you for your next eye exam.
Book Your Own Eye Exam Instructions.
Our online appointment scheduler lets you choose your service and the provider and see the times before needing to proceed with entering any personal information. No more back and forth with our staff over the phone; just choose the service and time that works for you.
Special Considerations
For last-minute appointments or emergencies, please call our office at 780.628.6855. Our online system has a one-hour delay.
Do you have insurance coverage through Assured Income for the Severely Handicapped, Indigenous Services, or Alberta Adult Health Benefit? Please call the office as we need time to get an authorization number before your appointment.
Vision out cancellation policy page for terms and conditions.
Patient Reminders.
You will receive an email confirmation with all your appointment details, plus a reminder text message & email on the day of your appointment.
FAQ’s | Eye Exams
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Please arrive 5-10 minutes before your scheduled appointment. You are always welcome to arrive earlier and spend some time perusing our eyewear selection.
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Being well-prepared will help your appointment go smoothly. Please bring the following:
#1 - Alberta Health Care Number (if you do not have AHC, regular eye exam fees apply)
#2 - Photo ID - Alberta Health Care requires a valid photo ID to be shown before each visit.
#3 - If you wear contact lenses, please bring the boxes or individual lens packages if possible.
#4 - A copy of your previous eyeglass prescription or at least your current eyeglasses.
#5 - If you are covered by an insurance plan, please bring the appropriate coverage information so we can try to direct bill your insurance provider.
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A comprehensive eye exam usually takes between 20-30 minutes; however, the length of the eye exam will vary depending on what tests and services are performed. Part of the time will be spent with our staff, who will run numerous preliminary tests and part of the time with the optometrist.
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Yes. We charge $25 + GST if you miss your appointment or cancel the same day as your appointment. This fee will be added to your file and can be paid at the time of your next appointment. We ask that 24-hours notice be provided to cancel or change an appointment.